Tiltai

In the article, a qualitative study aims to reveal the possibilities for applying mediation as a method to empower clients in making decisions in conflict situations in social work. Mediation initially emerged in Lithuanian society in the judicial sphere, but entirely new opportunities have begun to take shape in social work. The analysis of the participants’ reflective experiences reveals that social mediation is gradually becoming a competence or specialisation for social workers. Active listening to the client, their involvement in the mediation process, where equality and openness between the conflicting parties prevail, opens up opportunities for the client’s personal transformation process, aimed at empowering them to take responsibility for the process, seek solutions, and adhere to them. The analysis shows that mediation influences clients’ empowerment to make decisions in conflict situations in social work, and enables them to act in real life as well.

The work examines modern strategies and management approaches aimed at increasing the level of motivation and establishing

Having acknowledged the importance of leadership, it seems there is lack of research in the field of developing the leadership skills of healthcare workers. Therefore, this article aims to answer the problem question: what leadership abilities of healthcare workers are important, and what are the opportunities to develop them in healthcare institutions? Theoretical insights and quantitative research have been used to answer this question. The questionnaire survey of healthcare workers conducted confirms that the expression of leadership is inseparable from motivation, being an example, help and cooperation, the ability to mobilise the team to act in one direction and achieve the set goals. The study shows that the development of leadership skills is achieved through personal development, the formation of positive attitudes towards changes, the dissemination of leadership competence, independent activity, and mutual interaction. The study is significant in that it can help understand factors for the improvement of the subject under consideration, and make a targeted intervention in ongoing processes of the development of leadership skills, improving them and achieving better results in the development of the leadership skills of healthcare workers.

The paper focuses on the currently rather intensive process of the social work professionalisation and proposes to place a greater emphasis on the human dimension, i.e. social worker’s personality as a guarantee of professional success. The occupational burnout syndrome is discussed as a negative subjective circumstance of the profession of social work. The principal traits of the occupational burnout syndrome are revealed, and the dimensions of the occupational burnout syndrome are identified and characterised. On the basis of the works of Lithuanian and foreign researchers on the said subject, the discourse of the occupational burnout syndrome in social work is presented, and the factors that influence the emergence of the phenomenon (both individual and job-related / organisational) in professional activity are discussed. The empirical research by means of the so far the most popular Maslach’s Burnout Inventory (MBI) reveals the effects of the occupational burnout on social worker’s personality, practical activity, and the status of the profession of social work in the society.

In this article the efforts of social workers to promote inclusive practices in children day care centres is analysed. Changes in education based on life-long learning culture require active and conscious participation of parents in child’s education process. However, this participation becomes overburden if family is socially excluded because of the deviant lifestyle or poverty. Indeed, practical observations together with results of the studies reveal that the collaboration between social professions, which aim to implement child welfare and parents is insufficient. In order to help these families children day care centres were established. The aim of the article is to reveal how social workers construct professional help with parents on the purpose to help overcoming child’s issues at school. The study is based on hermeneutical methodology. During Soviet period development of child’s skills belonged to the educational institutions outside the family. Research participants still struggles for the ownership of these developments, pushing neglectful parents aside. The research revealed that within transformation process social workers adapts the forms of professional posture, however, the content of their performance is inherited from the past experiences and historical development.