Tiltai

In the article, a qualitative study aims to reveal the possibilities for applying mediation as a method to empower clients in making decisions in conflict situations in social work. Mediation initially emerged in Lithuanian society in the judicial sphere, but entirely new opportunities have begun to take shape in social work. The analysis of the participants’ reflective experiences reveals that social mediation is gradually becoming a competence or specialisation for social workers. Active listening to the client, their involvement in the mediation process, where equality and openness between the conflicting parties prevail, opens up opportunities for the client’s personal transformation process, aimed at empowering them to take responsibility for the process, seek solutions, and adhere to them. The analysis shows that mediation influences clients’ empowerment to make decisions in conflict situations in social work, and enables them to act in real life as well.

One of the most important aspects influencing the quality of life is education. The paper includes the research results from an analysis of how the level of education affects quality of life, and the development of different initiatives and values. An analysis of scientific literature is performed, with a more detailed analysis of data from Latvia, taking into account the level of household income and satisfaction with life. Research methods applied: analysis of scientific findings, analysis of time-series on several indicators of development related to different education indicators, and income indicators depending on educational level, with a calculation of income confidence interval with a probability of 0.95 for households with different educational levels. Data used in the research: data from databases of the Official Statistics Portal of the Republic of Latvia, Household Finance and Consumption Survey. The research results indicate that households in Latvia with a higher education have a significantly higher income than households with primary or no education.

The paper discusses different styles of leadership of the social work that have been empirically reconstructed and conceptualized. The consequences of such leadership styles for the professional activity of the social workers are analysed not only regarding the clients but also in the context of empowerment of the workers. Considerations are made concerning the influence of social work to the identity and the distribution.

The article adresses the problem of social work support to domestically violent males. The causes of violence and the process of help and resocialization are discussed. The research results reveal that domestically violent males receive informational, legal, psychological and social help, however, the component of social-psychological help is underdeveloped, lack of involvement of social workers is felt. Possibilities of social work support are underutilized, social workers rarely participate in the whole of support process. Usually the role of social worker is carried out by probation officers.

The paper focuses on the currently rather intensive process of the social work professionalisation and proposes to place a greater emphasis on the human dimension, i.e. social worker’s personality as a guarantee of professional success. The occupational burnout syndrome is discussed as a negative subjective circumstance of the profession of social work. The principal traits of the occupational burnout syndrome are revealed, and the dimensions of the occupational burnout syndrome are identified and characterised. On the basis of the works of Lithuanian and foreign researchers on the said subject, the discourse of the occupational burnout syndrome in social work is presented, and the factors that influence the emergence of the phenomenon (both individual and job-related / organisational) in professional activity are discussed. The empirical research by means of the so far the most popular Maslach’s Burnout Inventory (MBI) reveals the effects of the occupational burnout on social worker’s personality, practical activity, and the status of the profession of social work in the society.