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Regional Formation and Development Studies


Cited by 2
CUSTOMER SATISFACTION WITH CATERING SERVICES IN LITHUANIA

Kısmi En Küçük Kareler Yapısal Eşitlik Modellemesiyle Bir Elektrik Dağıtım Şirketinin Hizmet Kalitesinin Araştırılması
Veysel YILMAZ, Yasemin KİNAŞ
https://doi.org/10.17153/oguiibf.534641
Journal  Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi Volume 15, Issue 2 (2020), p. 437
Measuring automobile service quality with the European customer satisfaction index model (ECSI): the moderating effect of trust
Veysel Yilmaz, Yelda Sürmeli̇oğlu
https://doi.org/10.1108/TQM-10-2023-0315
Journal  The TQM Journal (2024)


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