Journal:Tiltai
Volume 96, Issue 1 (2026), pp. 85–107
Abstract
Employee loyalty is defined as a positive attitude of employees towards their employing organisation, implying favourable emotional and rational evaluations, as well as a commitment to achieving maximum work performance within the organisation. Loyalty strengthens the organisation’s image, through employees’ behaviour, stability, engagement, and the development of long-term relationships. As an organisational attribute, employee loyalty requires consistent managerial efforts to create a motivating work environment, ensure employee satisfaction, and reduce turnover. Pastoral care is understood as holistic support provided to individuals, oriented towards their spiritual, emotional and social needs, and is broadly associated with the promotion of spiritual well-being. It is often linked to Christian values, and includes support for individuals experiencing spiritual difficulties. The aim of the study is to determine the level of organisational loyalty among pastoral care employees, and to assess the significance of employee motivation and organisational management factors to this loyalty. The research method employed is a questionnaire-based survey of pastoral care employees.