Journal:Tiltai
Volume 96, Issue 1 (2026), pp. 85–107
Abstract
Employee loyalty is defined as a positive attitude of employees towards their employing organisation, implying favourable emotional and rational evaluations, as well as a commitment to achieving maximum work performance within the organisation. Loyalty strengthens the organisation’s image, through employees’ behaviour, stability, engagement, and the development of long-term relationships. As an organisational attribute, employee loyalty requires consistent managerial efforts to create a motivating work environment, ensure employee satisfaction, and reduce turnover. Pastoral care is understood as holistic support provided to individuals, oriented towards their spiritual, emotional and social needs, and is broadly associated with the promotion of spiritual well-being. It is often linked to Christian values, and includes support for individuals experiencing spiritual difficulties. The aim of the study is to determine the level of organisational loyalty among pastoral care employees, and to assess the significance of employee motivation and organisational management factors to this loyalty. The research method employed is a questionnaire-based survey of pastoral care employees.
Journal:Tiltai
Volume 94, Issue 1 (2025), pp. 214–226
Abstract
Caring professionals are one of the largest groups working in the field of human services. Important personal qualities in this area include strong communication skills, the ability to empathise with individuals’ experiences and manage one’s own emotions, a sense of responsibility, patience and helpfulness, and self-confidence. This article compares attitudes towards professional activity between two caring professions: social workers and pastoral care professionals. The results of the survey revealed that both groups have similar views on the specifics of their work, with more noticeable differences in attitudes related to spirituality. This aspect is significantly more important for pastoral care professionals than for social workers, although the ultimate goal of both professions remains the same: providing professional support to those in need.