The object of the research: analysis of ergonomic risk factors in a commercial company. The aim of the research: to substantiate the importance of analysis of ergonomic risk factors in a commercial company. The objectives set to achieve the aim of the research: to analyse the importance of survey of ergonomic risk factors in occupational environment in terms of theoretical aspects. To offer a model for survey of ergonomic risk factors and to verify the model in a commercial company. Research methods: comparative analysis of research literature; quantitative analysis – questionnaire survey. Data of the survey was processed by Excel spreadsheet and Statistical Package for Social Sciences SPSS 15.0.

The results of the survey have shown that the worst ergonomic factors identified in the commercial company were the following: microclimate factors, working posture and local contact stresses. Management of this company has to take care of its employees’ occupational environment and to assign funds for mechanization of working stations (or purchase of assistive devices). Review of the survey results allows the manager of the company to analyse and improve ergonomic factors at work, the occupational health and safety system, to continuously increase effectiveness of preventive measures. These aims would require wider representation of employees in surveys; other recommended steps include analysis of working conditions, consultations regarding improvement of the occupational environment, proper organisation of work process and other issues of occupational safety.